Business Availability Center
Mercury Business Availability Center™ enables you to measure and manage critical business processes to ensure intended business outcomes are delivered. It offers an innovative top-down approach to integrating business, end-user, and system perspectives, while providing a clear picture of the complex infrastructure that underlies key applications.
With Mercury Business Availability Center, you can:
- Manage IT from a business perspective to improve service levels.
- Translate business goals into IT operational level agreements (OLAs).
- Ensure alignment between LOBs and IT by measuring and reporting on service levels from an end-user perspective.
- Dynamically map the application and infrastructure environment.
- Proactively identify, triage, and diagnose problems to prevent application downtime and minimize impact to customers.
Mercury Business Availability Center Offerings
Mercury Business Availability Center includes integrated applications and a business dashboard for performance and application monitoring, end user management, system availability management, service level management, configuration management, application mapping, diagnostics, and problem resolution. You can also choose to have Mercury Business Availability Center delivered as a managed service.
Top-Down Approach to Business Availability
Mercury Business Availability Center offers the only top-down, end-user approach to application monitoring and application management.
With Mercury Business Availability Center, you can:
- Manage IT from a business perspective to improve service levels.
- Translate business goals into IT operational level agreements (OLAs).
- Ensure alignment between LOBs and IT by measuring and reporting on service levels from an end-user perspective.
- Dynamically map the application and infrastructure environment.
- Proactively identify, triage, and diagnose problems to prevent application downtime and minimize impact to customers.
Mercury Business Availability Center Offerings
Mercury Business Availability Center includes integrated applications and a business dashboard for performance and application monitoring, end user management, system availability management, service level management, configuration management, application mapping, diagnostics, and problem resolution. You can also choose to have Mercury Business Availability Center delivered as a managed service.
Top-Down Approach to Business Availability
Mercury Business Availability Center offers the only top-down, end-user approach to application monitoring and application management.